The benefits in SaaS and cloud-based service models are immense—from the flexibility and value they offer to the freedom they provide in-house staff to focus on more important strategic objectives. But as more enterprises outsource their core business operations to managed service providers—and as access to crucial business data is shared—organizations need added assurance that controls are in place to safeguard their confidential and sensitive data from loss or compromise.
SOC2 accreditation provides exactly that. It’s a critical certification demonstrating that a managed service provider has the highest business operational standards and controls in place when it comes to five core trust principles. Those include security, availability, processing integrity, confidentiality, and privacy. And all of this is granted only after an impartial, third-party audit.
This comprehensive audit will confirm that system controls have been put in place to block access by unauthorized users. An auditor might also look to ensure system availability is in-line with a service provider’s service level agreement and contract. Other assessments might evaluate disaster recovery methods, user access controls, and firewalls along with standards for the retention and disposal of personally identifiable information, among other important safeguards.
Afterward, an auditor will develop reports that present detailed information on an organization’s security practices. Those reports can play a key role in organizational oversight, vendor management programs, regulatory oversight, internal corporate governance and risk management processes. Put simply, SOC2 accreditation is a crucial step in providing MSP partners with the assurance that their data is safe and secure.
It’s a level of assurance we, at American Digital, will always provide to our partners. In fact, since 2019, we’ve gone the extra mile to maintain our own SOC2 certification. Contact us today to learn more reasons why American Digital is the managed service partner of choice for some of today’s most discerning organizations.