Tuthill Corporation is driven to perform alongside the ranks of the top one percent of manufacturing companies by means of service excellence and process-based lean operations. Integral to this goal is a reliance on SAP to support both their manufacturing processes and the supply chain. This means any application inefficiencies would adversely affect their business. So when it comes to SAP support, they need an experienced partner that’s agile and adaptable within an environment constantly in flux.
Meanwhile, American Digital’s unique consultative approach along with its technical expertise have been the driving force behind powerful data center transformations and solutions deployment for more than 35 years. Combine this with its managed services arm and you have a partner that’s able to not only design and implement the best solution within each environment but also one that will stand by and step up as a skilled resource indefinitely. This was the ideal level of support Tuthill needed for its organization.
What Tuthill hoped to acquire was level 1 AMS support to augment its streamlined IT team, which was left struggling with an influx of pressing break/fix requests. The organization wanted to offload those tasks to a partner who could act as an extension to its internal team and optimize resources. After this, they also tapped American Digital to take over technical development including ABAP support. Since this required knowledge of six SAP components, it was a project that typically mandated input from numerous technical resources. But American Digital delivered the full breadth of skillset under one roof while allowing Tuthill to customize the level of service it needed within its environment.
In the end, Tuthill minimized cost by working with one unified partner and freed its staff to focus on more strategic goals. And we’ve been honored to work as an integral extension to their operations since 2019. Learn more at: https://www.americandigital.com/insights/client-testimonials