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In healthcare, the need for information is “right now”

Posted on: May 18th, 2016 by Daniella Lundsberg

Your hospital’s executive team is looking to the IT department to help solve more problems than ever before – and asking for a bigger budget or a larger staff generally isn’t an option.

Your executive team is trying to keep up with healthcare reform, increased demands from clinicians for mobile access and unprecedented market consolidation – not to mention the need to deliver coordinated care while ensuring that patients’ records are secure.

Here’s one of the problems you need to solve today: Chances are, your doctors and nurses practice medicine at one or two hospitals – and they probably have a day or two in remote clinic environments as well. When patient visits are only 15 minutes long, downtime isn’t an option. That means your clinicians require nimble and easy access to patients’ records.

With payment reform, coordinated care among clinicians is a must. Figuring out how to enable secure enterprise access to patients’ records is key to your healthcare organization’s success.

And that means your IT infrastructure must be simple but sophisticated. Your IT team needs to be able to quickly assess utilization patterns – and, in response to proactive alerts, change resource allocations in real time. The ability to deploy and manage virtual machines in just five clicks and update hardware and firmware in just three clicks enables your doctors and nurses to stay focused on serving patients, rather than contacting the support desk because the network is down.

Don’t forget about your billing department. That entire team relies on IT to provide always-up network access so billers can file claims in real time. A delay in getting those claims to insurance companies means a delay in receiving payment for the hard work your doctors and nurses do to keep patients healthy. And that means a hit to your bottom line. All the more reason that your IT infrastructure must be agile and responsive to your business needs.

With a proven architecture for virtualization and the cloud, your IT team can deliver on the promise of simplified upgrades and increased uptime and service levels. We’ll help get you there with an all-in-one virtualization solution that enables you to deploy virtual machines in minutes, while simplifying IT operations and reducing costs.

To learn more, read American Digital’s Indiana Health Information Exchange case study.

 

American Digital Provides Reliable Tech Cure for IHIE

Posted on: February 7th, 2015 by Daniella Lundsberg

Tight Deadlines

The Indiana Health Information Exchange (IHIE) was looking for a partner to take a problem off their hands. “We were working on a very tight deadline that was outside our control,” said John Kansky, Executive Director of IHIE. “The services supported by the VAX emulation are utilized by thousands of healthcare providers serving tens of thousands of patients every day. American Digital met the project objectives and delivered on what they promised.”

The Indiana Health Information Exchange (IHIE) is a non-profit organization that operates the nation’s largest health information exchange, providing a secure and robust statewide health information technology network that connects more than 90 hospitals, long-term care facilities, rehabilitation centers, community health clinics and other healthcare providers in Indiana. Known as Indiana’s health information “super highway,” this network serves an area with a population of about six million people and more than 25,000 physicians throughout the country. IHIE’s biggest commitment is to make sure patient information is private and secure.

Long-term Tech Solutions

The IHIE operates on the principle that better outcomes result when healthcare providers have a comprehensive view of the patient that goes beyond treatment by a single provider. American Digital operates on a similar principle: technology solutions that look beyond short-term, tactical answers can address business challenges in more innovative and effective ways to drive real business value for clients over the long term. By looking beyond the obvious, IHIE and American Digital collaborated on a managed service solution that went far beyond initial expectations for a data center migration to provide a more resilient operating environment that performs reliably, costs less and is easier to manage.

Smooth, Stable Transition

IHIE had a legacy UNIX system, running on legacy hardware. To keep it stable, the first thing American Digital did was put IHIE’s environment on a modern X86 platform. Then it added a layer of sophisticated software to emulate the older technology without actually touching it. Finally, American Digital moved the data center and assumed responsibility for it, providing IHIE with a modern approach without the worry of continued use of the legacy infrastructure. Competitors had offered space or ongoing support services or emulation services, but no other vendor was offering a comprehensive solution.

According to American Digital Account Manager Ken Williams, “We understood that IHIE’s ultimate aim was a secure and reliable data center, despite the instability of working with an older system and the typical challenges you can encounter with any major migration. When the performance of your data center impacts people’s health and their very lives, you need dependable technology.”

American Digital delivered a comprehensive solution that modernized IHIE data center operations, and exceeded the client’s initial expectations. American Digital created a customized package of technology services, based on the customer’s unique environment rather than force-feeding a single preferred vendor’s preconfigured solution.

To learn more about IHIE’s solution and others, please visit American Digital case studies.

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