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3 Reasons Mobile Navigation Improves the Patient Experience

Posted on: February 9th, 2018 by Daniella Lundsberg

Hospitals can be a stressful place. Being a patient or a visitor can bring out anxious feelings. Add in the fact that hospitals are often crowded and very busy. Larger hospitals can be complex to navigate with different buildings, multiple floors, and color-coded wings. Sometimes departments are spread across multiple locations, making the path to the correct location extra challenging. Visitors and patients can be overwhelmed trying to figure out the fastest route to get to where they need to be.

Hospitals are recognizing that finding ways to improve the patient experience is a worthwhile investment. In attempting to improve the quality of care, hospitals are seeking ways to reduce patient and visitor stress. The interior of the hospital is often maze-like, leading patients and visitors to feel frantic and worried.  Increased patient stress can show up as increased blood pressure, anxiety, etc., which can complicate the actual medical visit.

Improved Use of Hospital Resources

Patients often miss doctor appointments because of difficulties in navigation (known as “wayfinding”). When this happens, physicians get backed up, stress builds on patients, and hospital scheduling gets thrown off. This forces staff to scramble and readjust, and not all patients will get the time they need with their doctors.

In an ideal hospital environment, information desks are always available to help lost and nervous visitors.  Unfortunately, visitors often resort to waving down physicians and nurses, instead.  Having staff devote time to answering wayfinding questions takes them away from their busy jobs of seeing patients. This causes treatment delays and can be costly — as much as $220,000 per year.1

Advantages of Mobile Wayfinding

Problems navigating through large hospitals have always existed and solutions have typically been limited to rearranging signage. With the surge of smartphone usage, hospitals now can implement a wayfinding application. This allows patients and visitors to access hospital maps in the palm of their hands. Not only can these applications pinpoint the visitor’s location inside the hospital, but it can also help direct them step-by-step to their desired destination. Here are three benefits of using mobile wayfinding:

  1. Personalization

Navigating through a large hospital is confusing. There are too many signs and too many possible directions. A mobile wayfinding option can eliminate this confusion by leading patients on a direct path to their destination.

  1. Adaptability

Hospital environments are constantly changing — doctors’ offices move locations, elevators get shut down for repairs, and cafeterias close for remodeling. To reflect these changes on physical signage and maps can take time, money, and effort. Software can be updated at a moment’s notice — much like a hospital website. No longer will hungry visitors find their way to a cafeteria only to see it is closed for remodeling. A wayfinding platform has the ability to reassign a route that avoids the closed cafeteria.

  1. Showcaing ofe Resources

Hospitals strive to help patients as much as possible. One way of doing so is by offering resources such as daycare or counseling. Mobile wayfinding applications can give hospitals the ability to showcase resources that patients may not otherwise be aware of.

Aruba Meridian

Meridian is a mobile-app software platform from Aruba, a Hewlett Packard Enterprise company, that allows

public-facing enterprise venues, such as hospitals, to create or improve mobile apps that engage visitors on their mobile devices. These venues can leverage Meridian to deliver location relevant information such as mapping, turn-by-turn directions, venue-specific information, and proximity-based notifications to mobile-app users during their visits.

Aruba Location Services

Aruba Location Services powered by Aruba Beacons can be added to provide an additional layer of contextual device

positioning. This real-time data integrates with Meridian powered mobile-apps to give users access to more granular

location-based services and personalized mobile engagement.

To learn more about how American Digital and Aruba wayfinding solutions can help you improve patient experiences in your healthcare facility, contact us.

1 – Georgia Tech School of Architecture, “Finding the Building in Wayfinding,” Zimring, Craig, Sept 1, 1990.

Hewlett Packard Enterprise specializations include Platinum: Converged Infrastructure, Networking, Storage; Gold: Cloud Builder.

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Comprehensive Network Security for Medical-Grade IT

Posted on: September 14th, 2017 by Daniella Lundsberg

The healthcare industry has seen a flood of new medical devices enter their facilities with the explosion of the Internet of Things (IoT). This innovation has created a huge opportunity to improve medical care and patient wellness. IoT devices include implantable technology, such as pacemakers, as well as external devices, such as infusion pumps, heart monitors, and scanning equipment. Hospitals and healthcare facilities have hundreds to thousands of these devices within their facility, often unmonitored or unmanaged.

Unfortunately, these IoT devices provide prime opportunities for hackers to do their worst, including theft of patient data, ransomware, and even potentially compromised patient safety. Healthcare IT leaders are faced with the predicament of safeguarding their network while providing the care their patients require through seamless interaction and uptime of all devices.

Scalability and Automation

In an average hospital, there are typically several networked medical devices for each bed. Multiply that times the number of beds and add in other pieces of equipment such as MRI, CRT, and X-ray systems, and you see that the number of IoT medical devices and systems can become quite large; much larger in fact than the number of actual laptops, PCs, and mobile devices used by caregivers and administrators.

Managing access to and monitoring these IoT devices requires a solution that can scale and automate network-based administrative and management tasks. With the sheer numbers of connected devices, the network must be smart enough to automate secure connectivity. Aruba, a Hewlett Packard Enterprise company, provides comprehensive network management solutions that deliver the robustness, intelligence, and automation to secure medical-grade IT networks.

Securing IoT Endpoints in Healthcare

One of the first steps to gain control of the IoT network in your healthcare facility is to secure the endpoints. This goes beyond traditional endpoint protection implementations for PCs, laptops, and tablets as unsecured medical IoT devices present a much bigger threat of exposure risk. Using comprehensive network device monitoring tools in combination with a sound network access policy management system, such as Aruba ClearPass, helps you get control of your IoT network and feel confident in its security. These are five critical steps in securing your IoT endpoints:

  1. Simplify Device Management. Medical IoT devices can be onboarded in a variety of ways, including 802.1X authentication with RADIUS, MAC authentication, agents, and MAC plus 802.1X or captive portal. Making sure that your system supports tracking the entry points greatly simplifies your manual tracking and device onboarding process.
  1. “Fingerprint” the Devices. In basic terms, this means collecting information from the IoT device such as IP address, MAC address, and any other characteristics to help network managers understand what normal behavior is for that device. This is a crucial step in discovery of breaches, as any aberration from normal behavior could indicate malicious activity.
  2. Profile the Devices. After going through the discovery and fingerprinting process, a good practice is to profile the devices so they can be classified. Contextual data (device attributes — such as name, type of device, IP address, MAC address, etc.) is gathered using network-based collectors. Once all the contextual data is collected, a profile is created for the device, which is used as a basis for policy management. Device data is continuously checked against the profile so if deviations occur (e.g., a medical device looks like a printer), the device can be removed from the network.
  1. Create a Policy. A policy is only as good as the data used to build it and the tool used to enforce it. Find a tool that provides policy automation to effectively manage the scale of workflows required in a high-volume IoT environment. Policies should be managed so that as new devices are added, they are profiled and added to the correct zone. This gives your organization tight control over how devices operate and communicate, resulting in better containment of threats when they emerge.
  2. Monitor and Analyze Traffic. Make sure that you can automate information-gathering from several sources and then analyze that data for odd behavior. Why? You need to be able to quickly identify devices to be removed from the network or quarantined before they cause an issue. That would happen, for example, if a medical device attempts to communicate with an accounting server, which could indicate a breach. When unusual traffic is discovered, network management solutions like Aruba ClearPass can automate disconnection of the device from the network, minimizing the damage.

Secure Segmentation Is Crucial

A critical part of any plan to secure your IoT endpoints is segmentation:

  1. Securely Partition Traffic. At a high level, to prevent intruders from moving laterally across the network once they breach it, applications and services should be securely isolated from each other. For example, the network that delivers MRI data to the patient EHR database should be isolated from the network that supports connectivity between the payment card system and the backend financial systems. Guest Wi-Fi should be securely segmented from the network caregivers use to administer and manage care.
  1. Elastic Connectivity. The concept here is to provide access and services to devices only when specifically required and authorized. Network access will only be available for the duration of the session and then retracted from the edge, to reduce exposure.

IoT security in healthcare devices may seem daunting, but with these guidelines you’ll be well on your way to reducing the risk of compromised patient data or having life-supporting equipment locked down without proper controls in place.

To learn more about how American Digital and Aruba network policy management solutions can help you safeguard your healthcare network, contact us.

Hewlett Packard Enterprise specializations include Platinum: Converged Infrastructure, Networking, Storage; Gold: Cloud Builder.

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Protect Patient Data and Provide Better Care With Hybrid IT Solutions from HPE

Posted on: August 16th, 2017 by Daniella Lundsberg

Hospitals are seeking new ways to improve patient care, reduce readmissions, and improve or maintain a healthy bottom line. EHR systems, telemedicine, and cloud-based diagnostic applications provide clinicians access to information anywhere at any time. These technology capabilities let healthcare organizations optimize ways to monitor patients’ health status, especially when remote. They capture and analyze an increasing amount of data to make better patient care decisions. Additionally, these technologies improve collaboration among internal caregivers, pharmaceutical reps, and payers.

The benefits to implementing these technologies are well documented.1 For example:

  • Facilities using healthcare IT systems can fully audit patient records in 1.4 hours as compared to 3.9 hours with paper auditing systems.
  • Over 82% of healthcare professionals reported that electronic prescriptions save time and reduce efforts.
  • Over 75% of laboratory clinicians said that using EHRs allowed them to receive lab results faster than with conventional methods.

In order to leverage the power of technology, healthcare providers need an IT environment with the flexibility to meet their patients’ needs and to facilitate communication, data collection, and analysis for faster and more accurate patient diagnosis. This means implementing a system that is agile, secure, meets compliance requirements, increases transparency, and improves overall quality of care while meeting cost goals.

Legacy IT environments are frequently unable to support the processing requirements of analytics or the network bandwidth required for cloud applications. These older systems hinder healthcare organizations’ ability to keep mission-critical applications available when downtime can be a matter of life or death. Different systems that can’t share data have a negative effect on quality of care. Older systems are also less likely to be robust enough to meet imaging/video requirements for patient diagnosis.

Modern, virtualized hybrid IT environments offer the agility, availability, and security necessary for healthcare providers who need to control and keep patient data confidential onsite, yet want to access cloud-based applications and critical information to make better diagnoses.

In a hybrid IT environment, organizations can leverage on-premises infrastructure and seamlessly connect to the cloud for workload optimization. Organizations can tailor their individual approach to IT, deciding which workloads should move to the cloud and which ones to keep on-premises.

Modern hybrid IT can improve the quality of patient care and control costs through:

  • Visibility across healthcare sites
  • Higher, more consistent availability
  • Greater data security
  • Faster data analysis
  • Improved collaboration among doctors, patients, and staff
  • The ability to provision compute needs and reduce downtime or latency
  • Increased scalability
  • Lower costs and a more predictable method of managing the budget by shifting capital expenditures to operational expenditures

To embark on the hybrid IT journey, healthcare organizations need to modernize and virtualize their on-premises legacy IT environment and supplement it with a simple set of comprehensive, yet easy-to-use management tools. Hewlett Packard Enterprise offers “out-of-the-box” hybrid IT solutions for healthcare that are tightly integrated servers, storage, and networking components in a simple-to-deploy virtualized appliance. Smaller organizations with smaller IT staffs can benefit from the HPE ProLiant Easy Connect EC200a Managed Hybrid Server that provides pre-configured cloud services, complete with automated backup and recovery. This solution requires no capital investment as it has a predictable monthly subscription fee.

For larger entities, hyper converged solutions, such as the HPE SimpliVity 380, offer a pathway to the cloud with more advanced IT capabilities. These all-in-one virtualized systems feature tightly integrated compute, software-defined storage, and software-defined intelligence to provide automation, intelligent analytics, and affordability with investment protection.

Hewlett Packard Enterprise hybrid IT solutions enable healthcare facilities to create a single platform for onsite and campus environments, facilitating ease of management and secure predictable performance. Additionally, hybrid IT solutions enable healthcare organizations to determine where best to execute workloads to comply with data residency laws and HIPAA regulations.  Improved access to data provides better control and improved quality of patient care.

To learn more about hybrid IT solutions for healthcare and if it’s right for you, contact American Digital today.

1 The Certification Commission for Health Information Technology, “Benefits of Healthcare Information Technology,” Dec 20, 2015.

Hewlett Packard Enterprise specializations include Platinum: Converged Infrastructure, Networking, Storage; Gold: Cloud Builder.

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. 

Top 5 Reasons to Revisit Healthcare Analytics Today

Posted on: June 16th, 2016 by Daniella Lundsberg

With so much talk about Big Data today, it’s easy to forget that it continues to be a disruptive, revolutionizing force in healthcare. Technologists keep finding new ways to extract data from unlikely sources – videos, sensors, images, text documents – which data scientists then use to create more sophisticated models and discover new insights.

Smart healthcare groups today are leveraging these advances to solve key challenges throughout the organization:

 

  • Optimizing Patient Outcomes

 

    • Big Data is having a huge impact on clinical research as a whole, allowing investigators to mine patient data from around the globe as they look for cures to cancer, diseases, viruses and more. However, individual providers can also use analytics to study the factors involved in hospital-acquired conditions within their own population. This will help reduce the number of post-op infections, determine which device types (catheters, stents, implants) are more successful, find ways to limit the spread of infectious disease and more.
  • Implementing Workflow Improvements

 

    • Today’s healthcare providers are going beyond scheduling data to find ways to increase staff productivity, limit costs and reduce patient wait times. They’re analyzing every piece of data across the organization – information from the mobile devices physicians carry as they move from patient to patient, the sensors embedded in monitoring devices, dispensary applications, lab equipment, even surveillance footage – to see where improvements can be made.
  • Optimizing Cost and Reimbursement Models

 

    • In 2013 alone, hospitals were underpaid for medical services by $51 billion. Clearly, healthcare providers need to break down the barriers between siloed data stores in order to analyze all the factors that impact care – including revisits and testing protocols – to determine true cost of service. Being able to map that information to payer reimbursements rules will help organizations find a way to reduce growing financial deficits.
  • Pioneering Preventative Medicine

 

    • From wearables for tracking daily wellness habits to genetic testing for understanding predisposal to specific conditions, smart providers are using a wealth of individual and public data to create personalized medical plans to keep their patients healthier over the long run.
  • Boosting Patient and Community Engagement 

 

  • Extending care delivery throughout the community means offering services and facilities tailored to an area’s unique requirements. Whether an organization is looking to grow through acquisition or expansion, planning teams need deep knowledge on population, health factors, care preferences and more. Mining patient information alongside public health and social media data will allow healthcare organizations to keep pace with evolving patient and community trends.

It takes a powerful yet flexible data storage and analytics architecture to continuously capitalize on the advances occurring in Big Data today. At American Digital, we start by optimizing structured data sets and increasing efficiency with next-gen storage technology such as HPE 3PAR. To help companies dig deeper and speed results, our analysts and data scientists rely on HPE’s purpose-built analytics platform equipped with natural language processing and machine learning to draw real-time insights from all available information sources – internal and external, structured and unstructured.

Becoming data driven is one of the best strategies for ensuring relevance in today’s evolving healthcare space. Let us know, in the space below, how you’re using Big Data to drive change within your organization

Surviving the Healthcare Data Flood

Posted on: June 1st, 2016 by Daniella Lundsberg

Surviving the Healthcare Data Flood

Healthcare organizations are generating data at a skyrocketing rate. While the volume of healthcare data was estimated at 153 exabytes in 2013, IDC predicts that it will reach an astounding 2314 exabytes by 2020 – a growth rate of 48% annually.

Clearly, all this data presents a challenge for today’s healthcare IT groups from a resource perspective. At the same time, the privacy and security requirements for how healthcare companies must manage this data continues to change.

Storage as a Strategic Asset

When architecting a storage solution, we believe certain requirements are critical to success – scalability, security and transactional speed. Without scalability, companies can’t leverage data as they grow. It must also be done efficiently – too often storage is a bottleneck that slows down every workload that requires the resource.

Virtualization and Consolidation

Eliminating silos and creating a virtualized, enterprise-wide storage solution is the best way to reduce costs and ensure scalability. More importantly, it ensures that you have the power to apply security policies globally to quickly adjust to regulatory changes.

Deduplication

Reduce storage needs by eliminating redundant data from the start. Storage solutions with federated deduplication capabilities, such as HPE 3PAR, ensure that only one unique instance of the data is actually retained on storage media.  This significantly reduces resource requirements for primary, archival and back-up systems.

Flash

Because data plays a central role in the application delivery process, response time is critical to optimizing the performance of those applications. Flash storage provides superior speed over disc-based options, handling hundreds of thousands of I/O operations per second with sub-millisecond latency.  Now that the cost of flash is on par with disc-based systems (less that $2 per usable GB), more healthcare organizations are adding all flash or hybrid arrays into their storage mix to speed processing for critical workloads.

Tiered Storage

Not all healthcare data is created equal – EMR data and lab results for patients currently under clinical review are far more critical to the organization than scheduling and HR information. IT groups can leverage the fact that data has different values to create a tiered approach to storage.  By deploying mission critical information (Tier 1) on the fastest resources and moving the less important data down to slower systems (Tier 2 or 3), companies can cost-engineer their storage investments.

Back-up and Recovery

Taking the time to implement a centralized back-up, recovery and archival (BURA) solution will significantly reduce administrative work, organizational disruption and time to recovery in the long run. Solutions such as HPE StoreOnce can provide a consolidated BURA solution for multiple data centers and locations without downtime.

Data is critical to every aspect of the patient care – without a smooth flow of information across the organization, healthcare providers can’t admit patients, schedule them for tests or optimize their treatment plans. Let American Digital show you how to control the growing flood of healthcare data and turn it into a strategic asset for the entire organization.

 

Connecting BYOD to Better Patient Experiences

Posted on: May 27th, 2016 by Daniella Lundsberg
  • The BYOD revolution is having a profound impact on healthcare today as organizations leverage mobility to revamp care delivery models, improve patient outcomes and launch new apps that enhance the patient experience. Organizations with secure wireless communications and an agile infrastructure can take advantage of this trend to outpace all others in their field.Enhancing Care

    Delivery From an operational perspective, giving providers mobile access to medical records and lab results empowers them and boosts productivity. When clinicians have both real-time and historical information at their fingertips, they can make more-informed treatment decisions. When they are free to take that data as they move from patient to patient, provider productivity increases and wait times decline. Mobility also increases efficiency and efficacy in organizations providing in-home services.

    Many hospitals are using sensor technology to remotely monitor data on patients with long-term conditions such as heart problems, diabetes, cancer and more. Patients are able to live a more normal life and clinicians are immediately alerted if a patient’s condition requires medical attention. Manufacturers of diagnostic equipment are also adding wireless options to ensure results are easily stored and immediately accessible by all consulting physicians. As more data flows directly to clinicians through mobile devices, they can continuously optimize treatment plans and improve patient outcomes.

    Differentiating with Personalized Patient Services

    To start, healthcare organizations need to give patients and their loved ones WiFi connectivity to help them pass the time if they’ll be staying for a while. However, they can also leverage BYOD to provide a wide range of new services that enrich the patient experience. For example, large hospitals can offer wayfinder apps that give step-by-step directions to a care provider’s office. Virtual pillbox apps remind patients to take their meds and keep their treatment on track. With real-time scheduling information, organizations can alert patients to delays and preempt waiting room frustration. Providers can also use mobile apps to quickly connect people with the information they are anxious to know – like white blood cell counts or the name of the drug that their doctor mentioned.

    Organizations can even use mobile apps to build stronger relationships with people in their communities. With care-on-demand solutions, potential patients can video chat with nurses and doctors. Offering wellness and health coaching apps generates goodwill and builds positive mindshare. Mobile apps are ideal for helping people navigate complex care and explore doctor and specialist options, and ensuring that they choose providers from within the network.

    Setting the Stage for Success

    For the BYOD revolution to be successful, it needs the right infrastructure to support it. Of course it starts with a secure, reliable wireless network capable of connecting with a growing number of devices, sensors and diagnostic equipment. Today, that means leveraging 802.11 ac Wave2 access points such as those offered by Aruba Networks. It also requires a centralized management solution to profile users, control who has access to what, and prioritize quality of service to ensure that patients playing games online don’t impact the performance of critical applications.

    At the same time, healthcare companies will need an infrastructure optimized to protect and store large quantities of data – patient records, lab results, sensor readings and more. Any latencies will cause delays throughout the organization and for the patients they serve.

    Don’t be left behind. Mobility is now critical to enhancing the patient experience – at the point of care and beyond. Let American Digital show you what it takes to start your own BYOD revolution.

In healthcare, the need for information is “right now”

Posted on: May 18th, 2016 by Daniella Lundsberg

Your hospital’s executive team is looking to the IT department to help solve more problems than ever before – and asking for a bigger budget or a larger staff generally isn’t an option.

Your executive team is trying to keep up with healthcare reform, increased demands from clinicians for mobile access and unprecedented market consolidation – not to mention the need to deliver coordinated care while ensuring that patients’ records are secure.

Here’s one of the problems you need to solve today: Chances are, your doctors and nurses practice medicine at one or two hospitals – and they probably have a day or two in remote clinic environments as well. When patient visits are only 15 minutes long, downtime isn’t an option. That means your clinicians require nimble and easy access to patients’ records.

With payment reform, coordinated care among clinicians is a must. Figuring out how to enable secure enterprise access to patients’ records is key to your healthcare organization’s success.

And that means your IT infrastructure must be simple but sophisticated. Your IT team needs to be able to quickly assess utilization patterns – and, in response to proactive alerts, change resource allocations in real time. The ability to deploy and manage virtual machines in just five clicks and update hardware and firmware in just three clicks enables your doctors and nurses to stay focused on serving patients, rather than contacting the support desk because the network is down.

Don’t forget about your billing department. That entire team relies on IT to provide always-up network access so billers can file claims in real time. A delay in getting those claims to insurance companies means a delay in receiving payment for the hard work your doctors and nurses do to keep patients healthy. And that means a hit to your bottom line. All the more reason that your IT infrastructure must be agile and responsive to your business needs.

With a proven architecture for virtualization and the cloud, your IT team can deliver on the promise of simplified upgrades and increased uptime and service levels. We’ll help get you there with an all-in-one virtualization solution that enables you to deploy virtual machines in minutes, while simplifying IT operations and reducing costs.

To learn more, read American Digital’s Indiana Health Information Exchange case study.

 

2016’s Can’t-Miss IT Trends for Optimized Healthcare Delivery

Posted on: May 10th, 2016 by Daniella Lundsberg

While the healthcare industry may spend billions on IT initiatives annually, most hospital groups today are working with limited budgets. Instead, they need to prioritize their efforts to maximize business impact and ROI in both the short and long term. Whether you’re a small clinic or a large hospital group, it’s time to embrace the top IT trends of 2016 – convergence and rightsizing – to create the efficiencies, services and outcomes that will set you apart from the rest.

At a high level, data center convergence is the next step in server virtualization and consolidation – one that removes much of the complexities previously associated with building out datacenters or enterprise infrastructures. It replaces the traditional, highly siloed IT model with one in which compute, storage and networking resources are shared across multiple applications. However, it lets companies use modular, repeatable and scalable building blocks to quickly transform healthcare IT operations for future growth.

At the same time, rightsizing ensures that your converged infrastructure is perfectly balanced to handle current workloads – i.e. it is not over or under provisioned. When implemented, it creates a highly scalable, flexible “add-it-as-you-need- it” infrastructure model capable of supporting healthcare growth and agility in an extremely efficient way.

For healthcare companies, a rightsized, converged infrastructure can support the workloads, applications, devices and security protocols needed to enable key corporate initiatives:

Transform care delivery models and increase clinician productivity by giving them secure, mobile access to EMR, test results and other data on tablets and portable devices as they move from patient to patient

  • Gain the flexibility and scalability needed to store an ever increasing amount of patient data, imaging files, test results, billing records, sensor data, communications and more – for both short and long term needs
  • Become data driven – prevent bottlenecks in urgent care and emergency rooms by analyzing patient flows; improve health outcomes by using patient data and national databanks to determine the best course of action; enrich expansion and specialization planning with geographic and public health data; etc.
  • Enact stronger security policies to ensure compliance with privacy regulations, protect confidential data and mitigate the risk of breach or ransoming attack
  • Speed the deployment of innovative patient services to that will differentiate providers from their competitors
  • Add capacity, cut costs and reduce datacenter footprints as you bring more departments onto a centralized IT infrastructure pre-tested and approved for healthcare workloads such as EMR and imaging system implementations

Transform to differentiate healthcare services

At American Digital, we’ve seen how convergence and rightsizing can help healthcare organizations of all types gain a clear competitive advantage by becoming more efficient, empowering clinicians and improving patient care in bold new ways. Infrastructure building blocks, such as those included in the HPE Converged Architecture, provide a quick and easy way to transform your IT environment, regardless of your budget limitations. Instead of maintaining a large number of disparate hardware and software elements, you can create a more transformative, adaptive infrastructure that facilitates future initiatives. Let the experts at American Digital show you how to get started. Call us today!

 

Why VDIs Should Be At The Top Of Your Project List

Posted on: May 9th, 2016 by Daniella Lundsberg

Clinics, hospital groups and healthcare practices of all sizes are looking for new ways to improve care, enhance productivity and cut costs. From a technical perspective, virtual desktop infrastructures (VDIs) provide a fast track to achieving all these goals, especially when utilizing software-defined storage (SDS) technology that allows you to build simplified, agile, cost-effective and highly available applications for fluctuating VDI workloads. VDI enables healthcare providers to have more freedom to navigate healthcare applications regardless of their location for increased productivity and work flow.

VDI deployments, if configured in traditional siloed datacenters, can present performance issues and unpredictable user experiences, as well as high operational and capital costs. In today’s mobile and bring-your-own-device (BYOD) workforce, IT departments face additional challenges in meeting high-demand storage and compute complexities.

Simply put, when architected and implemented properly, VDIs can yield security, manageability and productivity benefits. Unlike traditional desktop deployments, the OS is virtualized and hosted remotely within the data center. This separates the physical computing device from the software­ and ensures that nothing is stored locally. The benefit? Quick, secure and instant access to critical applications and services.

Using Mobility and BYOD to Improve Patient Care

VDIs changes the mobile access landscape for healthcare providers.. It lets providers securely and quickly access to patient information – medical records, provider notes, test results, etc. – in real-time via tablets, smartphones, laptops and/or remote desktops. That means doctors can go from patient to patient without stopping to see if x-rays are ready or if the cardiology consult was completed. Every patient interaction is tracked and instantly accessible to every member of the care team – even those outside of the office. Hospitals and clinics can even integrate sensor and telemedicine data to complete the picture of a patient’s health.

Clearly, this is far more productive for the staff and minimizes patient wait time. Better, it ensures that all clinicians have the information they need to make smarter decisions at every turn, which then improves care and ultimately patient outcomes.

Boosting Data Security

Healthcare organizations are increasingly being targeted by cyber criminals looking to steal private patient information and deploy ransoming attacks. When no information is stored locally, VDIs eliminate one set of endpoint vulnerabilities altogether. At the same time, virtualization allows IT to set global security policies and ensure that updates are immediately deployed across all user devices for secure access to patient-regulated information.

Reducing Administrative Costs

VDI in your healthcare organization can deliver significant cost savings. Thin clients and tablets are typically less expensive than fully configured desktop computers. More importantly, VDIs eliminate much of the work spent maintaining user-based systems. Updates are done centrally and delivered automatically. New users are added centrally, so there’s no need to custom configure a device every time you add a new user or upgrade their technology. Additionally, your IT staff has more time to concentrate on value-added tasks.

Taking the First Step

If you are considering a VDI implementation or if you’re looking at ways to update a traditional IT infrastructure, it’s important to start with a highly scalable platform. American Digital partners with Hewlett Packard Enterprise to deliver Storage and Converged Data Center solutions to deliver simplicity in VDI management, security, reliability and performance. By building an architecture with these solutions at the start, you will be able to optimize workload performance and manage escalating storage requirements as your needs grow.

American Digital can help you implement a VDI strategy that strengthens your data security and supports better outcomes. Contact us to learn more.

 

American Digital Proves Itself as the Right Choice to Support Mt. Sinai’s Epic Migration

Posted on: April 11th, 2016 by Daniella Lundsberg

Hospitals depend on data to make life and death decisions each day. Applications like Electronic Health Records (EHR) and Electronic Medical Records (EMR) are vital to ensuring the continued health and wellness of each patient in care. These applications provide medical staff with the information they need to make accurate treatment and diagnosis decisions. That’s why it’s imperative that these applications are not only available but also running smoothly and efficiently at all times.

Take Mt. Sinai Medical Center in Miami, for example. With a renowned teaching hospital, a state-of-the-art medical center, an active cardiac program, and the largest memory disorder center in the state of Florida, the Center’s applications must always be up-and-running with sufficient backup. As with any hospital, its IT department also demands highly efficient infrastructure solutions including storage and servers along with backup and recovery.

American Digital is a longstanding HP Enterprise (HPE) Platinum partner for healthcare clients like Mt. Sinai, rolling up our sleeves and working with IT directors at hospitals and healthcare groups to ensure they have the technology required to effectively support all of their applications – and, in turn, their patients. Healthcare clients rely on American Digital to ensure continued up time along with the intelligent design, implementation, and maintenance of custom infrastructure solutions.

And when leading healthcare organizations and American Digital work together, remarkable things are possible. As Mt. Sinai’s chosen “go to” HPE infrastructure partner, American Digital provided a truly converged solution to support their critical, large-scale Epic migration. Following the completion of just the first phase, Mt. Sinai is already positioned to realize measurable capital and operational cost savings. Moreover, the progress and performance realized by the new system precisely met expectations without the need for additional IT administrators.

To read more about Mt. Sinai Medical Center’s Epic migration and American Digital’s role, please download the full case study.

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