As Director of Professional Services at American Digital, Yvette Holt is responsible for managing the day-to-day operations of the PSO team. In addition to this, she provides supervision and oversight of all implementation projects, staffing assignments and service delivery. She supports the sales team and solution architects to ensure the successful planning and execution of service engagements. Prior to her role with American Digital, Yvette spent seven years at Forsythe Solutions and eight years in a managerial capacity with Sysix Technologies. With over 30 years of experience in the IT industry her knowledge spans the full project cycle, from pre-sales through design, assessment, and implementation. Yvette launched her IT career in 1988 as an IBM Customer Engineer. She is a PMI certified Project Manager and holds both ITIL and HP certifications.